Career and Enterprise Officer

Reports to: Project Manager

Working Hours: 37.5 hours, Monday to Friday

Salary: £25 000

Location: West Midlands – Birmingham and Coventry


About ACH:

ACH (Ashley Community Housing) is an award-winning social enterprise specialising in the economic, social and civic integration of refugees via accommodation and community-based training support. 


Our vision:

For all refugees coming to the UK to be successfully integrated into society with access to adequate accommodation, employment and education.


Job Purpose:

To offer career and enterprise information, advice and guidance to refugees, migrants, and members of the BAME community via face to face and group sessions.

At ACH we offer a range of integration support to refugees and migrants and as the Career and Enterprise Officer, you will be delivering career and enterprise support to our existing tenants, clients on current projects at ACH as well as the wider community that may include those who are unemployed, single-parent household participants, low-level skilled, and individuals with disabilities.

To comply with and understand ACH safeguarding policy and procedures and act where appropriate in relation to children and vulnerable groups regarding matters of safety, protection, and wellbeing.


Key Responsibilities:

  • To work with individuals who are seeking employment, training and/or looking to start their own business.
  • To deliver one to one information, advice and guidance to clients around employability and basic entrepreneurship
  • To offer employability workshops to clients
  • Focusing on outcomes – to work with clients to secure jobs, training and/or start their business.
  • To work closely with the Employer Engagement Officer whose role is to feed job vacancies that are available in Birmingham and Coventry into you and to support your client to apply for these and successfully secure a job
  • To maintain strong connections with organisations and charities that support unemployed people for referrals into our services
  • To maintain a close working relationship with ACH housing team to offer career advice and support to our tenants.
  • To contribute towards monthly written reports, check-in calls when necessary.


Job Description:

  • To network both internally and externally to support the recruitment of clients for career and enterprise advice.
  • To work closely with our Migrant Business Support team to refer any third country nationals who need further support with starting their business
  • Complete paperwork and gain eligibility criteria documents
  • Identify learner support needs and signpost appropriately
  • Record all service users’ details onto Salesforce (online system) to track their progress
  • To work towards a set Key Performance Indicator target
  • To comply with all GDPR and data protection regulations.
  • Have the capacity to deliver unique non-accredited courses
  • Comply with all relevant ACH/Partner policies and procedures.
  • Undertake such other duties as reasonably requested by your Line Manager.

Please send a copy of your CV and a covering letter detailing a) why you are applying for this role at ACH and b) how you meet the essential and desirable criteria for the role. to: