Job Coach

Job location
Bristol

READ THE JOB PACK HERE.

Job Purpose: To provide careers advice to customers using a variety of delivery methods and to support customer through to a job or learning outcome

Salary range: £19,000.00 - £23,000.00 per annum (Dependant on CIAG Level 4 qualification/experience)

Line Manager: Careers Team Leader

Location: Bristol and surrounding areas

DBS Disclosure: Satisfy completion of an Enhanced DBS check. To comply with and understand ACH / Himilo safeguarding policy and procedures and take action as appropriate in relation to children and vulnerable groups regarding matters of safety, protection and wellbeing.

Job Description:

  • Provide careers advice to adults via a range of methods including face to face; telephone; email and other digital means to help them to achieve work or learning goals.
  • Support customers to develop career management skills through a range of activities.
  • Work with customers to support their progression into learning, work or work progression.
  • Work with a variety of organisations to generate customer referrals to meet targets.
  • Deliver advice services to meet personal and team targets.
  • Record all interactions with customers on the MI database in a timely manner to meet contract deadlines.
  • Operate from a variety of locations including Jobcentre Plus, training & education providers, community providers and local career hubs.
  • Use and contribute to local, regional and national LMI to support customer progression in their career.
  • Meet all standards for quality of service; safeguarding, information and data security, and any other to meet contract requirements.
  • Represent and promote ACH / Himilo services in a professional and commercial manner, working effectively with other agencies.
  • Attend company meetings and training and liaise with staff at all levels.
  • Ensure adherence to the company’s equalities and diversity policy and actively embed equality and diversity into careers advice.
  • Other duties commensurate with the level and nature of the post.

Personal Specification

  • Experience in delivery of careers advice to adults, individually or in groups, employed and unemployed.
  • Excellent communication and presentation skills.
  • High level of competency, effective operation and use of ICT including its wider application.
  • Skilled and competent in delivering careers advice in a range of settings and through a range of delivery modes.
  • Able to work as part of a careers service delivery team.
  • Well organised, capable of working under pressure, meeting deadlines and managing own time effectively.
  • Flexibility to work in different outreach locations.
  • Satisfy completion of an enhanced DBS check.
  • Able to work in a target driven environment, and ability to meet or exceed contract targets.
  • Commitment to delivering quality services.
  • An understanding of and commitment to promoting equality and diversity.

Education & Qualifications (Essential)

  • Educated to graduate level or equivalent.
  • Willing to undertake professional training to maintain standards.
  • Hold as a minimum, Level 4 Diploma in Careers Information and Advice or NVQ 4 in Advice & Guidance or equivalent (or be willing to work towards this).

Other Requirements (Essential)

  • Full driving licence, own car and must be willing to travel.

Important: In order to be considered for this role please include CV and a covering letter giving details of how you meet the role criteria.

Application Procedure:

Please email your CV and covering letter to:
matthew.rogers@ach.org.uk

If want any additional information please feel free to email or telephone Matthew Rogers.

Contact Details:
Matthew Rogers, Phone: 0117 941 5339

Closing date: 

Friday Noon 5th April 2019. 

Interviews commencing week of 8th April 2019.