Creating and sustaining successful tenancies in the housing sector.

Duration: 15-18 months

Start date: Flexible 

Delivery: Traditional 

Qualification: Level 3 Award in Residential Letting and Property Management

Introduction to the course

The housing/property management occupation is customer-facing and primarily responsible for the creation and sustainment of successful tenancies in the private and social rented housing sectors. Work must comply with contractual, statutory and legal regulations and approved Codes of Practice.

Learner outcomes

The housing/property management occupation is customer-facing and primarily responsible for the creation and sustainment of successful tenancies in the private and social rented housing sectors. This work must comply with contractual, statutory and legal regulations and approved Codes of Practice.

Apprentices will learn about the principles, practices and legislation relating to current landlord and tenant law. Understanding how they apply to the housing standards. Learners will develop essential skills in understanding the current and historical context of social/rented/affordable/private housing and the broader housing market.

The apprentice will learn about the social and physical context of estates/neighbourhoods and how to resolve defects,
common problems, health and safety issues and repairs to dwellings. 

Assessment

The learner’s progress is assessed through on-programme learning, and by an End-Point Assessment at the end of the
apprenticeship. Apprentices need to complete Level 2 English and Mathematics before the End-Point Assessment.

Future job roles

• Generic or specialist Housing Officer or Neighbourhood Officer (for example Anti-social behaviour, resident involvement, Tenancy sustainment, Homelessness, Repairs, Sheltered Housing)
• Neighbourhood Co-ordinator / Advisor
• Lettings Officer / Allocations Officer / Tenancy Officer / Income Management Officer
• Leasehold Management Officer, Private Sector Housing Officer, Strategic Housing Officer, Property Manager

For more information please contact us by: 

Calling us at 0121 5657012
Emailing us: apprenticeships@ach.org.uk